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Privacy policy

We take your data seriously

 

IN GENERAL

We are committed to the privacy of our users. We apply strict rules that are defined in this document. By visiting our website or using any of our services, you acknowledge that you accept the practices and policies outlined in this Policy.

 

WHAT DOES THIS POLICY COVER?

The treatment of information that we gather when you access our website as a consumer, and when you use our services as a customer (the "Information"). 

Also, it covers our treatment of your information our business partners share with us. This Policy does not apply to the practices of third parties that EBL does not own or control (such as third-party websites that you may access from the Website), or to individuals that EBL does not employ or manage.

WHAT INFORMATION DOES EBL GATHER?

The Information we record from consumers and customers enables us to provide our services and to allow our consumers and customers to set up accounts on the Website. In connection with the Website, we request and display some Information to other consumers and visitors of the Website, which allows consumers to identify goods on the Website. We collect the following types of information from our consumers and customers.

Information provided by you:

We receive and store any information you enter on our Website or provide to us in any other way. The types of Information collected include, without limitation, your full name, email address, mailing address, phone number, IP address, browser information, password, contact information, credit card or bank account information, transactional information based on your activities on the Website, and media consumed on the Website including, but not limited to, media viewed, downloaded, uploaded, and shared. In addition, note that all information you enter into your EBL Member Account or EBL Customer Account is information that you provide to us. You can choose not to provide us with certain information, but then you may not be able to take advantage of many of our special features.

Information automatically collected:

We receive and store certain types of information whenever you interact with our Website or services. EBL automatically receives and records information on our server logs from your browser including your IP address, geo-territory information, EBL cookie information, the page you requested, and the media you have consumed (e.g., viewed, downloaded, uploaded, and shared).

Our usage of cookies:

Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your browser to enable our systems to recognize your browser and tell us how and when pages in our site are visited and by how many people. EBL cookies do not collect Information, and except as necessary to investigate claims of fraud or other misconduct or as otherwise necessary to track purchases, we do not combine the general information collected through cookies with other personal Information to tell us who you are or what your screen name or email address is.

Most browsers have an option for turning off the cookie feature, which will prevent your browser from accepting new cookies, as well as (depending on the sophistication of your browser software) allowing you to decide on acceptance of each new cookie in a variety of ways. We strongly recommend that you leave the cookies activated, however, because cookies enable you to take advantage of some of our Website's most attractive features.

Your rights

You may have certain rights regarding your Information that EBL collects and processes. To exercise these rights, please submit a request to support@ebl.com. EBL may ask for additional information, as reasonable, to confirm your identity before taking any further actions. Note that some of our services and special features require certain Information and erasing, restricting, or objecting to processing of your Information may prevent EBL from providing these services or special features to you.

HOW DOES EBL USE MY INFORMATION?

The Information you provide is used for purposes such as responding to your requests for certain products and services, customizing the content you see, communicating with you about specials, sales offers, and new features, and responding to problems with our services.

EBL may use all of the Information that we collect from our users to understand usage trends and consumer and customer preferences, to improve the way the Website works and looks, to improve our marketing and promotional efforts, and to create new features and functionalities.

EBL may use automatically collected information and cookies information to: (a) remember your information so that you will not have to re-enter it during your visit or the next time you visit the Website; (b) provide custom, personalized advertisements, content, and information; (c) monitor the effectiveness of our marketing campaigns; and (d) monitor aggregate usage metrics such as total number of visitors and pages viewed.

EBL may use your email address or other personally identifiable information provided by you for promotional purposes or to communicate with you with information about a specific program or feature you have elected to participate in or receive information about.

WILL EBL SHARE ANY OF THE INFORMATION IT RECEIVES?

In general terms EBL will not share your information except when we have your permission and in the cases outlined below.

Third Party Service Providers:

We employ other companies and people to perform tasks on our behalf and need to share your information with them to provide products or services to you. Examples of such information include, without limitation, fulfilling orders, delivering packages, sending postal mail and email, analyzing data, processing credit card information, and providing customer service. Unless we tell you differently, such third party service providers do not have any right to use Information we share with them beyond what is reasonably necessary to assist us. You hereby consent to our sharing of Information for the above purposes.

Law enforcement:

We may release Information when we believe in good faith that release is necessary to comply with any applicable laws, rules or regulations; enforce or apply our conditions of use and other agreements; or protect the rights, property, or safety of EBL, our employees, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

IS MY INFORMATION SECURE?

Your EBL account Information is protected by a password for your privacy and security. You are prohibited from sharing your EBL password with others, remember that you are responsible for all actions taken in the name of your account. If you lose control of your password, you may lose substantial control over your Information and may be subject to legally binding actions taken on your behalf. Therefore, if your password has been compromised for any reason, you should immediately notify EBL and change your password.

EBL attempts to protect user information to ensure that user account information is kept private; however, EBL cannot guarantee or ensure the security of user account information. Unauthorized entry or use by third parties, hardware or software failure, and other factors may compromise the security of user information at any time, including your Information.

WHAT INFORMATION CAN I ACCESS?

EBL may allow you to access certain information about you through the account holder dashboard for the purpose of viewing, and in certain situations, updating that information. As stated previously, any further request to access your Information that you have a right to access, you may submit a request to info@EBL.com. EBL may ask for additional information, as reasonable, to confirm your identity before taking any further actions.

You may request deletion of your EBL account by contacting EBL’s customer support at info@EBL.com. Please note that some information may remain in our records after deletion of your account.

You will be able to opt-out of receiving e-mail notices or solicitations from EBL or our affiliates by responding to a link included in each e-mail notice or solicitation.

REVISIONS

EBL may revise this Policy from time to time. The most current version of the policy will govern our use of your Information and will always be available at https://www.EBL.com/privacy. If we make a change to this policy that, in our sole discretion, is material, we will notify you via an e-mail notice to the e-mail address associated with your account. You and all consumers and customers are bound by any changes to the Policy when you or they use the Website after such changes have been first posted.

CHILDREN

Consistent with the federal Children's Online Privacy Protection Act of 1998 ("COPPA"), we will never knowingly collect personally identifiable information from anyone under the age of thirteen (13) without requiring parental consent. Any person who provides their personal information to EBL through the Website represents that they are 13 years of age or older.

California Minors under 18 Years of Age:

California law provides additional rights to minors under the age of eighteen (18) residing in California. You may request the removal of any of your Information you submitted while under the age of 18. Note that EBL can and would remove Information upon request from its internal systems but cannot guarantee removal of Information that you requested be provided to any systems outside of EBL’s control. YOU AND YOUR PARENT OR GUARDIAN UNDERSTAND IT IS NEAR IMPOSSIBLE TO HAVE INFORMATION ENTIRELY REMOVED FROM THE INTERNET ONCE IT APPEARS.

 

 

BY PROVIDING YOUR PERSONAL DATA TO EBL THROUGH THE WEBSITE, YOU CONSENT TO:

The use of your personal data for the uses identified above in accordance with the Policy; and the transfer of your personal data to or within the United States as indicated above.